How to Troubleshoot Common Issues with Sliger’s General Devices C300S Friction Rack Slides

This is a follow up video to my installation video on these rails with my CX3702 https://youtu.be/PJp76YbyyFA

Completely disassembling the rails like I previously did isn't recommended due to how tricky they are to reassemble correctly. Included below are some notes courtesy of Sliger support. I did edit them a little since I can't attach the pictures in description

• The GD rails can be a bit confusing if the user pulls them apart completely during installation, since the parts are not labelled and sometimes people don't realize they've been re-assembled incorrectly until after the chassis won't slide into the rack. Only the "inner member" of the slides needs to be removed during installation, and the outer parts can stay together, rather than being separated. (0:10)
• On occasion there is some residue left over from when the rails are laser cut by the manufacturer. This can prevent them from sliding and make the rails feel "stuck". It's not the most "elegant" solution but anytime we've encountered it here, tapping the rails with a rubber mallet or firmly knocking them against a slightly cushioned surface has been enough to knock them loose and then they should work perfectly. (9:32)
• The inner member on the 14" rails is slightly different from the same part on the longer rails, the tab/latch is angled differently. We don't know why that is but that's how they arrive from the manufacturer. The tab should be at the back of the chassis and won't cause any issues if everything else is installed correctly. (11:18)
• If for some reason the rails are still too tight and the chassis can't slide around, there's a very decent chance that the rack is out of spec. potential solutions for this differ wildly since it is usually an issue of about 2mm or less. Sometimes just changing the units placement in the rack can fix the problem (some racks are slightly wider at the base or in the center). Sometimes loosening the rack posts just a tiny bit can give enough space. It could potentially be that one of the rails is too thick on one or more of the parts, but that has only happened once since we started using these rails about a year ago so it's very rare, but it technically possible. (7:41)

The case in this video: https://www.sliger.com/products/rackmount/storage/cx3702/

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Playlist for videos on this case: https://youtube.com/playlist?list=PLgl6qjvBhIwp_vF0lfgFvgW989KFQ0sLE&si=XSCrPOokTHYNOGc4

0:00 Intro 0:10 Reassembling the rails 5:37 How to install chassis in rails 6:38 Trick to push in locking pins to slide chassis in 7:41 Solving tight fitment issues 9:32 Cleaning up leftover dross from factory cutting process 10:21 Case won't go in due to incorrect release of locking pins 11:18 Showing difference between 14" and 20/26" inner slides 12:05 Explaining rail compatibility limited to square hole racks 12:55 Outro