Amazon Jeff Bezos

If you have encountered any issues with Amazon's Kindle or KDP side of business, you might have realised that it is very difficult to get hold of a human. This is the story of what has happened to me as an author, and my open letter to Amazon, Jeff Bezos.

I cannot get a proper reply, or my account reinstated. You can help me, to reach Amazon. Any support is appreciated. Thank you for watching and sharing this video.

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Transcript of Video:

Hey, my name is Jo Roderick. There is a good chance you might have read some of my books. If not, well ... right now, most of my books are unpublished because Amazon decided to terminate my account, and has refused to engage in civilised discussion.

“We will not discuss this matter any further or provide additional insight.”

These are the facts. You decide for yourself.

It took me years to publish my first book. On the first day of 2014, I hit the publish button on The Book of Life, and I've been writing ever since. For the last two years, I've been exclusive with Kindle Unlimited. For me, it made financial sense. It also allowed me to target all my focus on one market place.

Early in 2017, KDP did some major behind-the-scenes changes to their server software. This is when all the trouble began with my publishing account. Two of my bestselling books were flagged and unpublished for no actual reason.

Both times, I took to Twitter to resolve the issues with a real person because I couldn't reach any on ... https://www.youtube.com/watch?v=PygltyLYVm4