What Should a SINCERE Public Apology SOUND Like?

What Should A SINCERE Public Apology SOUND Like? Well, let's find out by looking at some examples of what a GOOD public apology looks like, versus a BAD one. The results may surprise you... Who am I kidding, you won't be surprised at all, ok? But it's still an interesting concept. Those at the helm of these corporations could so easily win back the public's favor when they screw up. If only they actually gave a crap. ... https://www.youtube.com/watch?v=PXPY_arcnKU